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Introduction to Cybersecurity

Social Engineering and Phishing Attacks

Social Engineering

Social engineering is the art of manipulating people into revealing confidential information. Cybercriminals use a variety of social engineering techniques to trick victims into sharing their personal information or performing actions that can be used to compromise their devices or networks.


Phishing is one of the most common social engineering attacks that targets individuals via email or other communication channels. In a phishing attack, attackers send messages that appear to be from trusted sources such as banks or other legitimate organizations, asking victims to provide sensitive data such as login credentials or credit card information. Phishing attacks can be highly sophisticated and difficult to detect. They can also be highly effective, with some studies showing that up to 30% of phishing messages are opened by recipients, and up to 12% of those recipients click on the links within the messages. Once a victim falls for a phishing attack, cybercriminals can use the information they have obtained to steal identities, commit fraud, or launch more sophisticated attacks.

Protecting Against Social Engineering and Phishing Attacks

To protect against social engineering and phishing attacks, it is important to be vigilant and to follow best practices for online security. One of the most effective ways to protect against phishing attacks is to be suspicious of any messages that request sensitive information, and to verify the authenticity of the message by contacting the relevant organization directly. Additionally, it is important to keep software and systems up to date, to use strong passwords, and to avoid clicking on links or downloading attachments from unknown sources.

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