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The Benefits of Social Listening

Discover how social listening can help you understand your audience, improve customer service, and stay ahead of the competition.

10 Units

Unit 1

Introduction to Social Listening

Unit 2

Why Social Listening is Important for Your Business

Unit 3

The Different Types of Social Listening

Unit 4

How to Set Up a Social Listening Strategy

Unit 5

Tools for Social Listening

Unit 6

Analyzing Social Listening Data

Unit 7

Using Social Listening for Customer Service

Unit 8

Social Listening and Brand Reputation Management

Unit 9

Social Listening and Product Development

Unit 10

Putting Social Listening into Action

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