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The Art of Negotiation

Discover the skills and strategies needed to negotiate effectively and achieve win-win outcomes in business.

10 Units

Unit 1

Understanding Negotiation

Unit 2

Preparing for a Negotiation

Unit 3

Communication and Active Listening

Unit 4

Creating Value and Finding Common Ground

Unit 5

Managing Emotions and Building Rapport

Unit 6

Dealing with Difficult Situations and People

Unit 7

Negotiating Across Cultures and Borders

Unit 8

Closing the Deal and Following Up

Unit 9

Negotiating in Teams and Collaborative Negotiation

Unit 10

Ethical Considerations in Negotiation

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